- On long-distance allenatore tickets purchased at Bilancia biglietto offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the buono office.
How do Volte register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private dipartimento) To see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Preciso do this, go onesto the Private Reparto on the website or App and provide your details as https://twincasino.org/it/ requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be ancora-mailed sicuro you, and you can then log on and carry out most operations. Registration is verso card (not verso user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out inizio the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Volte have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access preciso the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren buono machines and scontrino offices.
- Automatic sommita-up machines at the bus stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Allee of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, inizio the private area of the website, providing you are verso registered user.
How much credit can Volte load onto my card?
You can vertice up from �5 puro verso maximum of �300, in multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line culmine-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and apice-ups made after h take an superiore day onesto become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses per Donostia, Irun, Errenteria and Zarautz, at Bilancia tagliando offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.